Complaints
Your feedback is important to us. You have the right to make a complaint and you are encouraged to give us suggestions for improvement or express any concerns.
What we will do:
- Listen to you and respond
- Tell you what action will be taken
- Treat your comments confidentially
- Follow up to make sure your concerns have been addressed
- Give you the contact details of other organisations that can help you
Advocacy
Disability advocacy is acting, speaking or writing to promote, protect and defend the human rights of people with a disability, to ensure that they are valued members of the community. It must be independent and not influenced by any relationships that might exist between the advocate, the agency employing the advocate, or any party involved in the issue for which advocacy is being undertaken.
You can find more information regarding advocacy and an advocate by contacting the Department of Social Services via:
Phone: 132 717
Email: disabilityadvocacy@dss.gov.au
Website (online advocate finder):
https://disabilityadvocacyfinder.dss.gov.au/disability/ndap
Advocacy
Disability advocacy is acting, speaking or writing to promote, protect and defend the human rights of people with a disability, to ensure that they are valued members of the community. It must be independent and not influenced by any relationships that might exist between the advocate, the agency employing the advocate, or any party involved in the issue for which advocacy is being undertaken.
You can find more information regarding advocacy and an advocate by contacting the Department of Social Services via:
Phone: 132 717
Email: disabilityadvocacy@dss.gov.au
Website (online advocate finder):
https://disabilityadvocacyfinder.dss.gov.au/disability/ndap