Aver Plan Managers
Highest Level of Client Care
Aver Plan Managers believe in a flexible approach to plan management, an approach that guarantees each client’s experience is tailored to their preferred level of support and control.
Quick Payment Turnaround
We are equipped with a specialist Accounts Team who work tirelessly to process your invoices daily, ensuring there are no hold-ups. We aim for a 5-7 day turn around time.
Face to Face Interaction
Whether you’re an NDIS participant, or a service provider, our team want to meet you! We always take the time to get to know our participants, and learn more about our service providers’ offerings.
We Are Nationwide
Aver is registered nationwide! This means that we can manage your NDIS funds no matter where you are in the country. We are also dedicated to coming out to visit our clients from all across Australia.
About Us
Aver Plan Managers are a group of passionate individuals who believe in providing a flexible approach to plan management. Aver was built on the idea that not one size fits all, and it is imperative to the team that we offer services tailored to each participant’s preferred level of support and control. Aver will always go the extra mile, and take the time to get to know you to ensure you reap the rewards of our unrivalled service.
Aver offer tailored plan management services to NDIS participants. Our dedicated Plan Management Team is always available to help guide and support you through your individual plan, while our specialist Accounts Team work tirelessly in the background to process all of your invoices, aiming for a 5-7 day payment turn-around time.
We are NDIS registered
We are reliable
We are client focused
We are fast
We ensure peace of mind & confidence for you, your family and your providers.
What We Do
Our Process
1
The Service Is Conducted
The NDIS Participant receives their goods and/or services from their choice of provider.
2
Two Ways To Pay
The service can either be paid upfront by the participant (in this case, a reimbursement will be made from Aver to the participant). Or organise with the provider in advance that the goods and/or service will be paid after the purchase or service has taken place, via invoice.
3
Invoice Is Received
Either the participant, or the service provider will send the unpaid invoice to Aver. Aver receives the payment request, this could be a receipt for re-imbursement or invoice for payment.
4
Invoice Is Categorised
Once Aver has received the payment request, the team will file and categorise it to the correct participant and the relevant budget within their plan while also ensuring there is enough funding available.
5
Invoice Is Submitted
Once the invoice has been categorised and filed, the payment request is then submitted to the NDIS (via the NDIS portal) for approval and ultimately for the funds to be released.
6
Approved Or Denied
The NDIS will approve or deny the request based on your plan. (If the funds are denied Aver will go back and query why this is the case).
7
NDIS Release The Funds
If the NDIS approves the payment request, they will then release your funding into a holding account which Aver is able to access.
8
Payment Is Made!
Aver will access the funds released by the NDIS and process the payment to the nominated bank account.
